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 Dedicated E-Mail Hosting FAQ
Note: Click on the Plus or Minus sign to the left of each question to show or hide the answer.
           or... Toggle showing all answers (Easier to do a text search).
 
Q. Questions, general e-mail and webmail help?
A. For non dedicated mail server specific questions, see the general e-mail help FAQ.
 
Show/Hide Q. How do I setup email accounts?
A. Start by logging into the webmail interface (If you don't already know how, go to the general e-mail help FAQ, and look under How do I login to webmail?).
Click on the Options and Styles... drop down box, select User Administration.
From the User Admin window, you can Add or Delete Accounts, Change Passwords, Modify Account settings - IE Disable Account, Generally you want to leave the Default User Attributes as they are.
 
Show/Hide Q. How do I setup aliases / distribution lists?
A. Start by logging into the webmail interface (If you don't already know how, go to the general e-mail help FAQ, and look under How do I login to webmail?).
Click on the Options and Styles... drop down box, select Alias Administration.
From the Alias Admin window, Delete or Modify existing aliases, or add a new alias.
Aliases allow you to send e-mail to multiple recipients from a single address, for example you might want a sales@yourdomain.com, or support@my_website.net alias. To create one, you would name the alias to the part of the e-mail address before the @ symbol. Aliases are also useful if you have someone who's name is commonly miss-spelled, or uses more than one address, but wants a single account.
In the Alias properties, or when creating a new alias, you want to put one e-mail address on each line.

Note: Aliases made on the web interface are limited in length, if all entered addresses are not showing up please contact us for further help.

Q. How do I setup custom user filter lists?

 
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