CTC - Wireless Internet (Services

Decorative Header graphic (Showing Tower and Clouds, Bryant Building, Installers, City Scape...)

Hosting and Co-Location

Hosting customers today need the toughest networks they can find. Ours are built industrial strength. CTC can help you in all aspects of Hosting from shared servers to dedicated stand alone machines, to full featured co-location in three national data centers. Our core network is based on our Kansas City facilities. When you think about it there is a good reason that Kansas City is the central shipping hub for the North American continent, it is in the middle, and all roads lead here. That is why almost every catalog shipper and bulk package facility headquarters is here. While Internet traffic moving thousands of miles a second is not so bound by distance, in many applications it is still incredibly important. Kansas City has about a 30% average latency advantage to all other points for use in the USA. So if your applications are latency sensitive you owe it to yourself to check us out. In fact we are so confidant of the quality of the network, we will let you test a server for up to a week just to prove it to yourself. Our Bryant Building location was expanded due to the KC NAP and the formation of the Bryant Building Meet-Me-Room. Because the site was already a carrier hotel and unique for most data centers is fed electrically from 2 different city power grids it is almost ideal for applications oriented and VoIP based hosting. The Bryant Building also had a large number of fiber routes both going by and through the building. In fact the intersection of 11th and Grand where the Bryant Building is located is the Internet equivalent of Grand Central Station, all roads lead here.

Hosting Clients Need Four Things:

1. Absolutely reliable Internet, in our case sourced by the KC NAP a CTC partner and carrier neutral peering facility that offers multiple redundant backbone connections to a host of tier one and tier two carriers. In fact CTC Routers facilitating our service network are reliable enough that the Internet Traffic Report uses them to show the stability of the Kansas City Market. Follow this link to see the status of Wormhole our core router. CTC joined ITR in 2002.

2. CTC participates in the Bryant Building's 2 MW Generator, with enough power to even run the elevators, important if your offices are on the 22 floor. The Bryant Building 300KVA UPS. CTC's core routers can be powerd from both the Building Generator systems offering 2 levels of Generator backup. Absolutely reliable power, and plenty of it. We already mentioned the two power grids, now on an automatic transfer switch but CTC is also continuously connected to the backup emergency power bus and can sustain operations without city power indefinitely based on our participation in the Bryant Building's new (2006) 2 Megawatt CAT Diesel generator. Clients selecting service on the 22nd floor are served with individual UPS's and those renting space on the 6th and 7th floors in the shared facilities are tied into the building 300 KVA UPS. As a final backup CTC core Routers are also connected to a natural gas fired generator that can run for weeks without refueling.

3 Absolutely reliable cooling. In 2005 The Bryant Building upgraded all of the cooling systems, as shown in the helicopter lift Easter Sunday (Right). On this occasion CTC had to move all of our Wireless Antennas, while maintaining critical business services. CTC in 2006 also completely replaced our cooling plant, increasing cooling capacity and tied into the redundant cooling loops. Unique among data centers on the 22nd floor as a last resort we can open the windows. We also have a much better view than most data centers.

4. Plenty of physical plant, built with the needs of data users forefront in the minds of building management. This is particularly true of the Bryant Building and its tenants. All of us have been working cooperatively for several years to upgrade every aspect of the Building for Data and hosting reliability. In fact our goal has been to meet the same high standards as other better known Carrier Hotels. This document will outline many of the changes at Bryant Building and the important contributions that CTC founder Graeme Gibson has made in the process.

We are happy to say that all the objectives outlined in our collective plans have been accomplished, so much so that the new Bryant Building logo was redesigned to celebrate these four aspects. Literally hundreds of upgrades have been done impacting every aspect of reliability, trustworthiness, security, and responsiveness to the service of demanding clients.

Connectivity options are enhanced via the Bryant Building Meet Me Room (MMR). Bryant Building Shared Hosting Racks Bryant Building Example of an open rack based solution. Many floors are availble for conversion.

Finally the last element: Unsurpassed and utterly reliable tech support. CTC is focused on business and only business, we know that your data and voice requirements today are demanding, and that you can't wait hours on tech support calls. That is why we have chosen to staff at levels that allow us to answer with human beings 24 hours a day, continuously. At a technical level we never close, someone is always awake to take your calls, and respond to your needs. This level of staffing and tech to client ratio means that we don't offer a $6.95 hosting rate that is only possible when everything is on automatic, but because we have made the investments to build efficiency and cost effectiveness in what we do we can offer rates that are reasonable and fair. At CTC you get what you pay for, and that includes personal attention and unsurpassed service. Co-location customers also receive this same high level of responsiveness, however ordinarily manage their own servers. CTC does support smart hands services, and can make repairs for you should a machine demand it.

CTC also offers its hosting clients access to our office facilities, including our video equipped conference room. While this room must be reserved this service makes it possible to have meetings with your key clients and not only show off the range and scope of the facilities but also to connect with them in a location that supports the needs of humans as well as machines. Amenities include a 100 Mbs private lan connection, telephone, fax and color laser printer. We even include a small refrigerator, and coffee maker to make you feel at home. Video Conferences may be scheduled through Mivnet additional charges apply. We support Polycom 128K ISDN and 128 to 768 K IP based connections.

CTC also facilitates larger data connectivity clients via the KC NAP, LLC. Not only is the KC NAP able to speed up our connections, it can do it for you too. Three levels of service are available, Silver, Gold and Platinum, please contact the KC NAP for more information. Generally clients needing up to 10 Mbs are facilitated by CTC's wireless infrastructure and those needing more are facilitated via a direct connection to the KC NAP. However CTC can arrange for any level of connectivity from 2 Mbps to 1Gpbs.Clients in 16 commercial buildings can also get service via the Aircore network.

The Aircore High Reliability Wireless Ring was constructed with the help of the Bryant Building and the KC NAP, LLC. The Bryant Building via their Meet-Me-Room ties the wireless ring back to fiber assets across the metro. CTC Wireless Internet uses BGP Routing for connecting through the KC NAP, LLC to our upstream peers at major Internet nodes. BGP permits inbound and outbound traffic to take the optimal route and will 'route around' upstream problems. Cisco Powered!
This provides our customers with unmatched connections to the Internet, both in terms of speed and reliability. *CTC is now developing a network of data centers across the country, our third is in Texas and projects are outlined for NY and Florida.